Terms of Service — LidHaven (eyedryrelief.com)

Last updated: [DATE]

These Terms of Service ("Terms") govern your use of eyedryrelief.com (the "Site") operated by [Company Legal Name], a company incorporated in Hong Kong ("LidHaven", "we", "us"). By accessing or purchasing from the Site, you agree to these Terms.

1. Products and product information

We make every effort to display our products and describe their features accurately. However, we do not warrant that product descriptions, images, or other content are error-free, complete, or current.

Important health disclaimer: LidHaven products are wellness and personal-care products designed for comfort and daily cleansing. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease. Always read and follow the instructions included with each product. If you have an eye condition or any health concern, consult your eye doctor before use.

2. Pricing and payments

All prices are listed in US Dollars (USD) unless otherwise stated. We reserve the right to change prices at any time. Payment is processed at the time of purchase through our payment provider. You authorize us to charge your payment method for the total amount of your order, including applicable taxes and shipping fees.

3. Subscriptions

When you purchase a subscription:

• You will be charged the subscription price at the frequency you selected (e.g., every 30, 60, or 90 days).

• You may pause, skip, or cancel your subscription at any time through your account or by emailing support@eyedryrelief.com before the next billing date.

• Subscription discounts (e.g., "Subscribe & save 15%") apply only while the subscription remains active.

4. Shipping and delivery

Shipping times and costs are described in our Shipping Policy. Delivery estimates are not guaranteed. Risk of loss passes to you upon delivery to the shipping carrier.

5. Returns and refunds

Our return and refund policy is described in our Refund Policy.

6. Intellectual property

All content on the Site — including text, images, graphics, logos, and the LidHaven name — is our property or licensed to us and is protected by intellectual property laws. You may not reproduce or use it without our written permission.

7. Acceptable use

You agree not to misuse the Site, attempt unauthorized access, or use the Site for any unlawful purpose.

8. Limitation of liability

To the maximum extent permitted by law, LidHaven's total liability for any claim arising from or related to your use of the Site or our products shall not exceed the amount you paid for the product giving rise to the claim. We are not liable for indirect, incidental, or consequential damages.

Product use: our products are personal-care items. By purchasing, you confirm that you have read the product instructions and that you will use the products only as directed. LidHaven is not responsible for injury, irritation, or damage resulting from failure to follow product instructions.

9. Indemnification

You agree to indemnify and hold harmless LidHaven from claims arising out of your misuse of the Site or our products or your violation of these Terms.

10. Governing law

These Terms are governed by the laws of Hong Kong SAR, without regard to conflict-of-law principles. Any dispute shall be resolved in the courts of Hong Kong SAR, unless applicable consumer protection law grants you mandatory rights in your country of residence.

11. Changes to these Terms

We may update these Terms from time to time. Continued use of the Site after changes take effect constitutes acceptance of the updated Terms.

12. Contact

Questions about these Terms: support@eyedryrelief.com

[Company Legal Name] [Registered office address, Hong Kong]